8:30 - 9:00
9:00 - 9:20
9:20 - 9:50
Musings on the impact of social tools on the business to date.
9:50 - 10:20
Thoughts on how the socially calibrated business of the future might operate.
10:20 - 10:50
10:50 - 12:30
Three groups present postcards from the future of Social Business to assess where we might be headed.
- Group 1: Internal use cases
- Group 2: External use cases
- Group 3: Market / ecosystem use cases
The presentations will be followed by a deliberative discussion, led by a moderator, to appraise these future scenarios and identify how we might get there.
12:30 - 14:15
14:15 - 15:15
Staying in the three groups, we will ask delegates to identify necessary changes and actions to move towards the future scenarios, as well as challenges we might face, in terms of people, culture and technology
15:15 - 16:00
16:00 - 17:00
Reporting back from the individual sessions, we will try to build a comprehensive picture of where we are and where we think we are going.
17:00 - End